What kind of trips does
Marco Polo Biking offer?
Marco Polo Biking offers classical cycling tours as road bike
and mountain bike as adventure biking tours, especially we
specialize doing mountain bike for off road, single track, cross
country ... For more information, please go to the website or
email us at
or call us at hotline:+84 913 571 687 for Joe Nguyen Mr
I’m not ready to make a reservation. Can Marco Polo hold space
Due to limited availability and the popularity of our
trips, Marco Polo is unable to hold space without deposit. For
more information about the deposit amount, please contact us
with the email:
What happens if I have to
cancel my trip?
If you must cancel your trip for any reason you must
do so in writing. Cancellation refunds will be calculated as of
the date we receive your written cancellation and you will be
charged 30% of the total tour cost for flight ticket and 10% for
hotel. To receive any refund, your air tickets and, if
applicable, cruise tickets must be returned to Marco Polo Travel
(in case you receive them after having come to Vietnam). Any
applicable refunds will be processed 30 days after our receipt
of your written cancellation and air tickets.
After booking through
internet, who in charge will I meet or who will pick me up at
Guides of Marco Polo will pick you up at the airport
when we know the day you arrive in Vietnam and if you wonder
something, please feel free contact us.
If I join in a group, what
is the maximum group size?
You're probably wondering
about the people with whom you'll share your adventure. Chances
are, they're a lot like you. Our guests include families,
couples, friends, and solo travelers from all walks of life.
Spirited travelers, they share a passion for our wonderful
world. They range in age from their late 20s to mid-70s,
reminding us all that you can never be too young or too old to
While you're here, let us dispel any misconceptions you may have
about "group travel." Our groups are intentionally kept small -
usually less than 10 people for mountain bike trip and les than
14 people with road bike - so you will not feel herded around.
The guides often have very close ties to the local community and
we are readily welcomed into the lives of the local folk.
Can I request to have more
activities (like trekking or walking) if the trip features only
Yes, you can if it is your private trip (everything is
private like: private transport, private guide, etc) but in case
you are joining in group, it is better if you make an extension
What will our accommodation
Since our groups never have more than 10 travelers, we
stay in small, authentic accommodations that can't take large
tour groups. Marco Polo offers basic amenities and simple
comforts with an emphasis on the character of your destination
because it depends on the place you are staying in each
destination, home-stay or small hotels. But actually, the hotels
in our programs are 2-3 star ones with standard and deluxe
rooms. If you choose a basic tour, you will share in a
How can I earn FREE TRAVEL with Marco Polo
It begins with your enthusiasm for travel. Simply
gather 10 paying travelers to join you on the same adventure,
and as the 11th passenger, you travel FREE. If you bring 8-9
friends, then you'll receive 50% off your group's average
ticketed price for yourself.
Do I receive any benefit if
I refer new travelers to Marco Polo ?
Yes. When you refer new travelers, you become one of
our partners and earn $50 per person for each traveler
who travels with us.
Does Marco Polo Travel
provide a solo trip (or private trip) with an affordable rate?
Yes, we always organize private trips at the
customers’ discretion, for example, cycling all days, bike or
bike tours, etc. Regardless of private adventure cycling or
classical cyclling, they are not too expensive for you to
afford. That’s for sure!
I have just glanced over
your website and found that your tours are affordable so why you
can provide such reasonable trips?
Well it is an interesting question. The reason is that
we do tours directly not via any partners or middleman. And we
do our business in internet and save a lot of money for real
property. Furthermore, we are on the way to make our name
universally known so tour quality is always put priority.
What include in the tour I
The price you pay for your trip includes everything
related to your tour which we mention in each specific tour on
How close to a departure
date can Marco Polo take reservations?
You should take my advice to book up to 35 days prior
to departure. At that time, we're required to finalize our
passenger information with the airlines and hotels. All bookings
are by request and are confirmed on a case-by-case basis. Please
contact our website or email for more details.
Can I return from the trip
later than the scheduled return date?
With Marco Polo you have the option to enjoy some
days more at the end of your stay, subject to flight
availability. This option enables you to travel on your own
wherever you choose. Your total travel time cannot exceed 30
days from the original date of departure from the U.S.
Additional air charges may also apply. You will be responsible
for confirming your international flight back to your country
and for your own transfers to the airport. Confirmation will be
available approximately 45 days before your departure.
Is it OK if I want to go on
a trip but just book one service in your agent like only flight
tickets or train tickets, bike hire?
Sure. Marco Polo still willingly gives you the best
service although it is a small service.
How will I be affected
because of the change of tropical climate?
Symptoms you may experience include headache, nausea,
loss of appetite, trouble with sleep, and lack of energy. We
recommend you consult your physician about the climate featured
in your trip's itinerary. Prescription drugs to minimize
symptoms are available.
Do you offer discount for my
children at the age of 10?
To any children under 12 Marco Polo Travel just
charges 75% of the tour cost. To children above 12 years old it
is charged like the service to adults.
Would you mind if I have
some requests on food when I do the tour with others because I
am a vegetarian?
Never mind! Feel free as at home! But you should tell
us what kind of food you enjoy before leaving for the trip.
Which places is well-worthy for
sightseeing in Vietnam? Can you suggest?
Vietnam is a peaceful country with many beautiful
spots, that’s why a lot of foreigners come to Vietnam for
visiting. And we will recommend you the places you can go if we
know exactly which you prefer: seas, forests or minority
villages, etc. Contact our website for more details.
do I need to bring?
All you need to bring - besides your spirit of
adventure - is your personal gear on gears check list: .
hard cycling will be?
have designed a range of tours to suit every kind of cyclist
from off road mountain bike in Vietnam and touring in Laos.
will the weather be like ?
All of my tour are during the dry season, so you
should not have much rain.
could we believe you?
Talk to the people who have cycling with us, contact
us we will give you details.
kind of bicycle for hire on our trip?
We use Cannondale, Yeti
mountain bike, Giant Yukon disc brakes and Trek 4300, 4500 disc
brakes for mountain bike trip with more than10% off road. We use
Kona Sutra , Trek 520, Surly cross trek for asphalt cycling
trip. Please visit our page webpage for details