Analysis KrisFlyer Singapore Airlines Star Alliance

Booking a KrisFlyer Star Alliance Round The World Award

Securing some of the best value you'll likely ever get from your KrisFlyer miles isn't an easy undertaking


We wrote on Wednesday this week about our upcoming round-the-world First Class trip and in doing so mentioned one key thing – we’re not using KrisFlyer’s excellent value ‘Star Alliance Round The World Award’ ticket (RTW award) for this trip.

In that article we touched on a few of the reasons why it didn’t work for us on this occasion but we thought this would be a good time to give an overview of exactly what the RTW award looks like and how you can go about planning and booking one to make the most from a large pot of KrisFlyer miles.



Possibly the ‘holy grail’ of KrisFlyer miles value, a ‘Star Alliance Round The World Award’ ticket lets you make a trip of a lifetime with up to 7 stopovers along the way for a significant saving on the regular KrisFlyer miles rates payable for those flights as individual sectors.

You can book these awards as soon as redemption flights become available for the airlines you’re choosing to fly with. Realistically that means up to 330 days before for all Star Alliance carriers, however some will let you book close to a month further in advance than that (355 days before travel). The whole RTW trip can span a maximum 12-month period from start to finish (oh to be retired… and swimming in KrisFlyer miles).

Like anything to do with KrisFlyer miles which represents good or excellent value though, such as the $100 stopover trick for example, it’s not that straightforward to arrange nor that well advertised. In fact this is the only page on the Singapore Airlines website mentioning the option (and don’t even bother with the reservation request form link there, it’s not going to help!).

Star Alliance airlines

Star Alliance RTW award flights can involve flight segments on any of the 27 full Star Alliance member airlines.

Star Alliance Airlines
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Remember that SIA’s partner airlines (like Alaska and Virgin Australia) are not Star Alliance members and so their flights can’t be included on a RTW award itinerary. Flights operated by SilkAir (not a Star Alliance member) also can’t be included. You must stick to the Star Alliance group.

One exception is ‘surface sectors’, where you take a break from the ticket and pick it up later on in a different city at your own expense. These can involve any combination of cars, trains, buses or flights on any airline you like. You can even redeem your miles or points in the process, though that would be totally separate (and additional) to the RTW award.

The rules

A few basic rules apply and a host of more complex ones too.

  • Travel must take place in one continuous direction at all times, the ‘no backtracking’ rule. That means you can choose from the outset to go either west or east from your starting point but must continue to do so until you make it back to the starting point again.
  • The journey must begin and end in the same country. Not a big issue for most of our readers planning to start and end an RTW trip in Singapore, however if you started the trip in Australia for example it’s fine to start in Brisbane and end in Sydney.
  • A maximum of 7 stopovers are permitted in total.
  • A maximum of 2 stopovers are permitted in each countryNote the exception that up to 5 stopovers are permitted in the USA which applies to Star Alliance round the world fares (i.e. cash tickets) is not extended to the KrisFlyer RTW award ticket.
  • Maximum total travel distance is 35,000 miles (i.e. the sum of all sectors flown must not exceed this).
  • Maximum number of flight segments is 16. That includes segments flown on routes purely flown in transit, for example Mumbai to Istanbul to Thessaloniki on Turkish Airlines is 2 segments (sectors) even if you are only changing planes in Istanbul. It is not a stopover though in that case (don’t mix up the two!).
  • ‘Surface sectors’ are permitted. You’ll make your own travel arrangements for these, which can be by air if you wish (how would they know?!) but each counts towards your stopover allowance. For example on a westbound itinerary flying to Boston then making a surface sector to New York and departing from there is 2 stopovers (one in Boston, one in New York). Since that’s the limit in a single country your next flight would have to depart the USA altogether (via another US airport if necessary, but only in transit if that’s the case).
  • All sectors must have award availability in the chosen cabin at the time of booking. That means Saver awards both on Singapore Airlines and Star Alliance airlines (Advantage awards are not applicable for RTW tickets).
  • You can change flights / dates prior to departure (a fee applies), however once the trip has started you can no longer make any changes.

The cost

An RTW award ticket using your KrisFlyer miles will set you back:

  • 180,000 miles in Economy Class
  • 240,000 miles in Business Class
  • 360,000 miles in First Class

Given the sharp disparity in cash fares between Economy Class and premium cabins, it only really makes sense to redeem an RTW award in Business or First Class. You’re paying a 33% miles premium to redeem in Business Class over Economy on one of these trips, however the cash fares would easily come to double or even triple the cost.

With a further 50% increase in miles required for a First Class RTW award, the deal in Business Class actually stands out as arguably the best value option here.

Planning a trip

You’ll need a few tools to help you plan a trip like this. Not least a map (or a globe!), a vague idea of the places you want to visit will also help, then once you’ve got a plan with some dates in mind you’ll most certainly need a pen and paper as it’s time to start searching award availability and you’ll soon lose track if you don’t record what you find.

Trip Planning
Planning is key. Flexibility is vital. Several refills of coffee are probably essential.

Before you get to the award searching stage a good resource to check whether your plan meets the requirements is the Great Circle Mapper. Here you’ll build your route (just start typing with hyphens between the city / airport codes until you’re back to the start point again) and you’ll be presented with the map and the distance for each sector.

How the Great Circle Mapper site will help you check two key rules for these RTW award tickets

Crucially though as you can see you’ll get the total distance (remember it must be less than 35,000 miles), the total number of flight segments (16 is your limit) and of course the direction of travel between each city pair.

Ok so direction is fairly obvious if you have a pair of eyes and can ascertain left from right, but to be clear for a westbound routing each sector must be between 180o and 359o, while for an eastbound one you’re looking for 000o to 179o. Any leg that falls outside that basic rule may require a re-think.

Don’t be too put off by having to use 3-letter IATA airport codes on the GCmap site as the World Airport Codes website will help you find those if necessary. Most people know New York is JFK or EWR (Newark) and that Los Angeles is LAX, but if you’re struggling to work out what Santorini is this site will quickly tell you (it’s JTR, by the way, and Star Alliance carrier Aegean will help you fly there).

The Wikipedia page for most airports in the world also usually contains this information and the Great Circle Mapper site itself even has a search function.

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If it’s on your bucket list you can probably get there via the Star Alliance network. For Machu Picchu (pictured), head to Cusco Airport (CUZ), served by up to 11 Avianca flights per day.

Searching the awards

Here’s where things have improved in the last six months or so – most Star Alliance award flights can now be searched through the Singapore Airlines KrisFlyer online search facility.

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Award flights for most Star Alliance airlines are now searchable through the Singapore Airlines KrisFlyer online portal

It’s not quite as user friendly as the United MileagePlus site, which doesn’t even require a login and allows you to view a whole month of availability on a route in Business Class for example.

UA Calendar Search
Example of a search using the United site. View whole months at a time with a non-stop only option if you prefer and an easy way to see the dates where Economy Class or Business / First Class awards are available.

You also need to remember the exclusions in the KrisFlyer system. As we noted in our latest update you still can’t search Air India, Asiana, TAP Portugal and most Avianca flights (the latter being several carriers in one). You also can’t search domestic flights in New Zealand, while you can search (but not book) domestic flights in Brazil and Japan.

For these airlines and routings the United MileagePlus site is our recommendation for searching availability.

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Here’s an Asiana flight searched using the United site. This won’t show up on the KrisFlyer site. Remember it’s the ‘Saver’ category in each case where you’ll need availability for an RTW award.

Remember to be flexible – you’ll probably need to be to make a trip like this work in the class required on your selected routings.

For example if your last leg of a round-the-world routing is from Paris to Singapore you would no doubt be looking at a non-stop Singapore Airlines flight. If the only available award seats on the date of your choice however are for Thai Airways via Bangkok, we’d recommend locking that in.

There’s nothing to stop you swapping onto the Singapore Airlines option if it becomes available later, provided your trip hasn’t commenced. In our view it’s not worth procrastinating for a single sector being unavailable on an RTW award, as all the other award availability you have searched is subject to constant change until the booking is made!


Calling KrisFlyer

The moment of reckoning.

At the very end, armed with all the dates and details, it’ll be a long call to the KrisFlyer team at Singapore Airlines to (hopefully) make the booking. Don’t expect that to be a walk in the park – some of the award availability you found may not be visible to the phone agent (especially for Star Alliance airlines if searched on another website), and you may have inadvertently broken one of the many rules like backtracking, maximum stops or distance.

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(Photo: Marco Pekic)

Be prepared to be flexible and patient.