General details
Opening Times: 24 hours
Capacity: 163
Re-opened: 9th November 2022
Toilets: No
Showers: No
Spa: No
Bar: No
Wi-Fi: Yes
Multi-standard Power Sockets: Yes
USB Charging Sockets: Yes
Wireless Charging: No
Dress Code: None
Lounge access
Unlike most airlines around the world, Singapore Airlines does not allow its KrisFlyer Gold frequent flyer members or Star Alliance Gold status holders flying in Economy or Premium Economy cabins access to its Business Class lounges at home base.
That’s where the KrisFlyer Gold lounges come in, separating those who are lounge-eligible though those status levels alone from Business Class, First Class and PPS Club passengers, who get welcomed into the carrier’s better facilities.
The following passengers are eligible to access the Singapore Airlines KrisFlyer Gold Lounge in Terminal 2.
Flying on a Singapore Airlines flight, or on a Star Alliance member operated flight:
- in First Class or Business Class; or
- in Premium Economy or Economy Class and holding Singapore Airlines KrisFlyer Gold, PPS Club or Solitaire PPS Club status, or Star Alliance Gold status.
Additionally, only when flying on a Singapore Airlines flight:
- Club Vistara Platinum and Gold members
- Virgin Australia Velocity Platinum and Gold status members, in any cabin class
- Virgin Atlantic Flying Club Gold status members, in any cabin class
Solitaire PPS Club members, Suites and First Class passengers can also visit this lounge on arrival following a Singapore Airlines flight, with up to one guest travelling on the same flight as them.
However, it’s worth noting that in both the departure and arrival case Solitaire PPS Club passengers have access to the superior SilverKris First Class and Business Class lounges, which they will likely choose over this one.
Similarly Suites, First Class and Business Class passengers will no doubt choose The Private Room, the SilverKris First Class lounge or the SilverKris Business Class lounge as applicable when departing or arriving, rather than this lounge.
Fundamentally, therefore, the KrisFlyer Gold lounges cater for KrisFlyer Gold and Star Alliance Gold members departing Changi on an SIA or a Star Alliance carrier in Economy or Premium Economy Class.
Guest policy
The following passengers listed above can bring one guest into the lounge with them.
- Departing on SIA in Suites or First Class
- Singapore Airlines KrisFlyer Gold, PPS Club, Solitaire PPS Club members
- Star Alliance Gold members
- Virgin Australia Velocity Platinum and Gold members
The guest must be departing on the same flight, as part of a recently tightened policy (previously, your guest could be departing on any same-day SIA flight).
Passengers departing on a Star Alliance flight in First Class can bring one guest into the lounge with them, provided their guest is departing on the same flight.
Business Class passengers are not entitled to a guest allowance.
Again, for this lounge the policy is only really applicable to KrisFlyer Gold and Star Alliance Gold members departing in Economy or Premium Economy Class, with higher status holders and Business or First Class passengers no doubt choosing their respective SilverKris lounge rather than this one.
Here’s the complete Singapore Airlines lounge access policy at Changi for your reference (click to expand).
Changi Airport SilverKris and KrisFlyer Gold lounge access
In all cases, your guest must be departing on the same day and same flight as you. Guest privileges are not cumulative (e.g. a First Class traveller who is also a Solitaire PPS Club member is not entitled to have two guests). |
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Location
At the time of writing, only the southern end of the T2 departures concourse has been reopened, including the southernmost check-in desks, immigration clearance section, and ‘F’ gates.
The Singapore Airlines lounges in T2, however, maintain their original location in the northern section of the terminal closer to the ‘E’ gates, which is still largely under renovation.
That means clearing immigration then making a left turn to the opposite end of the terminal, where the lounges are located.
You then make your way to the lounge via a kind of temporary corridor, flanked by hoardings on either side, protecting it from ongoing construction work behind.
It’s about a five minute walk from clearing the immigration area to the escalator that then takes you up to the SIA T2 lounge complex. You can’t miss this – there is currently nowhere else to go once you reach this end of the temporary corridor!
Once you reach the top of the escalator you’ll see the entrance to the DBS Asia Treasures lounge, then immediately after that it’s the KrisFlyer Gold Lounge on the left.
Further down the corridor right at the end is the entrance to the SilverKris Business and First Class lounges, which we are not reviewing here.
First impressions
On entering the lounge you can turn left or right, but effectively either way you’ll soon realise you’re just entering one single rectangular room.
Seating runs from the lounge entrance through to the back wall, and on the left side too, with the far left wall closest to the entrance also featuring the food and beverage section.
There is practically no natural light in this lounge, with the opaque windows running along the right side simply overlooking the corridor to the SilverKris lounges.
Some green plants and orchid flowers break up the space a little, but fundamentally there is nothing to distract you from noticing this is just one dimly-lit room with rows and rows of armchairs and a self-serve food and beverage area.
The lounge carpet has also been replaced for the reopening, with a slightly darker tone that has the effect of ‘lifting’ the furniture and other fittings slightly, making it feel a bit more spacious than before in our opinion.
Seating options
The lounge has 163 seats, around half the capacity of the new KrisFlyer Gold lounge in Terminal 3.
There’s only one seating choice in the KrisFlyer Gold Lounge T2, and that’s the international ‘lounge staple’ low armchair option.
Furniture isn’t exactly brand new, but does look to have been updated since our last visit here pre-pandemic, perhaps using pieces relocated from the carrier’s T3 lounges, which have been fully renovated and no longer use these older armchairs.
Most seats are separated from each other by a small circular side table, but there isn’t a great deal of room to spread out with items like a laptop. You’ll probably end up doing what I did and working from your computer on your lap, if you need to!
Some of the seats are in grey or beige fabric material, while others are clad in dark leather.
Lamps between the individual seat rows themselves break up the space a little, and these do seem to be a bit brighter than they were pre-COVID.
Most seats in the lounge are designed with spacing between them for solo travellers, but there are ‘couple’ pairs directly alongside one another, particularly towards the back of the lounge and along the right side as you look from the entrance.